FEES & INVOICES
HOW MUCH DOES HAVING A BRAND PRESENCE ON FIRST NATIONS GIFTS COST?

It is free to create a brand presence or brand store on First Nations Gifts as a Vendor Seller.

We do not charge a monthly or yearly fee for your brand store to be hosted on the site and we do not charge any ongoing subscription or product upload fees.

DOES IT COST TO LIST AN ITEM?

Yes, we charge a small fee of $1 on First Nations Gifts and we charge you those fees once you sell your first item.

WHAT PERCENTAGE OR COMMISSION ON ITEMS DOES FIRST NATIONS GIFTS TAKE ON A SALE?

First Nations Gifts charges a commission based on the price of an item when the item is sold. The commission is charged on the Product Sale Price. Commission is not charged on shipping or tax paid by the customer.

The standard or global Commission charged by First Nations Gifts is 35% as at 1/01/19.

Items with a full price under $20, have a commission rate of 20% as at 1/01/19.

Sometimes commission rates may vary on some products. There is no commission on shipping costs paid by the buyer. Our commission includes a wholesale margin and a sale process fee to cover payment service provider fees charged by Paypal and Stripe when your product sells.

HOW ARE COMMISSION PAYMENTS MADE?

You can find out what status the Commissions owing to you are through the ‘Payouts’ section of your Dashboard. This section will show you which commissions have been processed and for what products.

You can make sure your bank details, paypal and stripe details are correct and active here in dashboard>settings>payment.

Commissions are paid through the payment providers we use to process customer payments and will be deducted in different ways depending on the customer’s payment method:

• PayPal:
  • Commission from each PayPal sale is quarantined at time of sale and processed weekly by First Nations Gifts. Commission and related Fees are automatically collected from your customers payment account and deposited into your account.
• Credit and Debit cards through Stripe:
  • Commission from each Stripe sale is collected immediately and paid directly to your Stripe account within 24-48hrs. Any invoices will acknowledge the transaction as zero (commission already paid).
• Payment disbursements:
  • Please note that Paypal and/or Stripe may choose to delay deposits into your bank account for a period. This generally occurs where new accounts are set-up and they need to be verified as bona-fide account prior to any payments being disbursed automatically.

WHY HAVE I RECEIVED AN INVOICE?

First Nations Gifts charges a commission based on the sale price of an item when an item is sold.

For PayPal payments, this fee will be automatically removed from the buyers payment prior to your PayPal account being credited by First Nations Gifts.

For credit and debit cards through Stripe, commission and related fees from each sale is taken immediately and your invoice will acknowledge the transaction as zero (commission already paid).

HOW DO INVOICES WORK?

You will receive a monthly invoice detailing all customer purchases made in your store, listing fees due and any paid promotions purchased.

Your invoice will list all customer purchases in date order. Orders paid directly via credit/debit card through Stripe will be for acknowledgement only (zero commission – commission taken immediately at point of sale). Orders paid via PayPal will be billed once the invoice closes. 2 working days thereafter any commissions or fees will be automatically removed from your PayPal account. You can view your invoices, pay overdue invoices and check when your next invoice is due by visiting XXXXXX.

If you are a business selling items on First Nations Gifts and registered for GST, you can add your ABN number to invoices here.

HOW DO I PAY MY INVOICE?

Any payments owed to First Nations Gifts are automatically removed from your PayPal account, so you do not have to take any action to pay an invoice.

If for some reason this payment fails you should contact PayPal to resolve the issue as soon as possible so the invoice payment can be made.

WHAT HAPPENS IF I DON’T PAY AN INVOICE?

If you fail to pay an invoice in a reasonable time you may have your selling privileges suspended or restricted until the invoice is paid. Please let us know if you are having difficulty paying an invoice and we may be able to provide options for you.